Old terms and conditions


By making any booking, we both agree that this date will be reserved & future enquiries will be turned away. Many dates could sell out 4 or 5 times over so if you need to cancel / withdraw its vital that you inform us as soon as possible. If you inform us 6 months prior to the reserved date its highly likely the date will be resold and no fees other than the deposit would be charged.  Letting us know 6 weeks prior usually prevents the date from been resold.  Failure to tell us may end in uncomfortable phone calls / emails and you may be required to settle the balance regardless of if the services are used as per Section 8 of the terms.

The easiest way to avoid issues is just to inform us if anything changes as soon as possible and we’ll do our best to resell the date



In the following conditions of contract “the photographer” shall mean FS Imaging, its affiliated companies, Affiliated Photographers or subject to condition 7b) below, any photographer(s) appointed by FS Imaging “The Clients” shall be those whose name appears on the contract. If the clients arrange for a third party to meet the costs of this contract the contract remains with the clients. The due performance of the contract is subject to the conditions below and cannot be varied in any way by the clients unless expressly agreed by the photographer in writing.

1.Copyright: The 1988 Copyright Act assigns the copyright of the images to the photographer. It is contrary to the Act, and therefore illegal, to copy these images, or allow them to be copied, by any means photographic, by computer, internet or otherwise, by any person or machine other than by the photographer or without his consent. However consent is given providing the following terms are met :

(a) The client is satisfied with the images provided and has accepted the terms of this contract.

(b) The use of the images in no way, expressed or implied brings shame, disrepute or embarrassment to FS Imaging, or its affiliated companies/Photographers.

(c) Credit for the photograph is not falsely claimed by another Individual/Company.

Consent is automatically refused if the client disputes the above mentioned points, if in doubt it is essential that clients contact us regarding copyright issues.

2. Display: The Clients hereby allow the photographer to display any images covered by this contract and to generally promote the business by means of advertising, publicity material, websites, exhibitions, competitions, magazine articles, and other such media, providing that the images are used lawfully and without damage to the clients. Images placed in hidden galleries within the website are not available to the general public in the normal course of events. However it may not always be possible to prevent determined persons from accessing these galleries.    Whilst the clients views on the publication of images relating to him/her are important to us and will be duly considered be aware that the over rights to publication remain with the photographer. 

3. License and Coverage:

a) The photographers shall be granted artistic license in relation to the poses photographed and the locations used. Although every effort will be made to comply with the Clients´ requirements, the photographer’s judgement regarding the location, poses and number of photographs taken shall be deemed correct.

b) For bookings involving a church ceremony or at certain other venues, photographers´ movements are sometimes restricted by the minister or official in charge: photographing of parts or even all of the ceremony may be restricted or prohibited, as may the use of artificial lighting. The photographer cannot accept responsibility for limited coverage in such cases.

c) Whilst the photographer shall endeavour to fulfil all the Clients´ requirements, he cannot be held responsible for non-availability of subjects or adverse conditions which may delay the progress of proceedings, preventing the coverage of certain specified shots.

d) Any alterations made to the booking by the Clients once details have been confirmed may only be made at the discretion of the photographer. If unable to accommodate alternative arrangements (such as the change of ceremony date or venue) the photographer is not liable to compensate the client(s) in any way whatsoever.

4. Image Reproduction:

a) Owing to photo chromatic anomalies caused by a combination of certain dyes and materials, especially in man-made fibres, it is sometimes impossible to record on camera the exact colour of materials as perceived by the human eye. When processing images, the photographer will endeavour to achieve a pleasing overall colour balance based on natural flesh tones.

b) It is understood that some colours may not remain consistent throughout a set of photographs owing to variations in lighting conditions. It is also understood that all photographic printing is undertaken within the technical limitations of the process and that colour may not be identical over the whole range within a subject. The colour balance of prints made at different times or in varying sizes may also be variable.

c) Due to the limitations of computer monitors it is understood that images may appear differently according to the specification of each monitor and that prints will not match images rendered on any particular computer monitor.

d) Where images are made available for use with a personal computer the default operating system shall be Windows Vista. Products may not function on other operating systems.  Image types contained on any CD/DVD shall be limited to a  low compression jpeg format to allow for larger printing. 

e) Where images are made available for use on a DVD player reasonable steps are taken to ensure compatibility, but DVD discs may not play on all DVD players, particularly older models.

f) All print and presentation sizes quoted are approximate and subject to the discretion of the photographers.

5. Payment and Prices:

a) A non-refundable deposit of £100 is required to secure the photographer’s services for the day, with the balance due 6 weeks prior to the event.

b) Upgraded album packages are payable at time of ordering

c) Reprint prices are subject to change without notice.

6. Force Majeure : Whilst every care is taken, this contract is subject to alteration or cancellation by the photographer owing to any cause/s beyond his reasonable control, i.e Act of God, Fire, War, Road closure, Illness etc.  Furthermore whilst every effort is made to preserve the images captured, the photographer can not be held accountable for failure/theft of vital equipment eg Memory card malfunctioning. 

7. Limitation of Liability – In the unlikely event that you are not satisfied with the images produced FS Imaging and at the photographers discretion will offer clients a full refund of any monies paid, neither the photographer nor FS Imaging shall be liable for further costs either directly or indirectly incurred and the client accepts this fact.  Any complaints must be submitted in writing and addressed to FS Imaging not more than 28 days after your wedding.  By accepting any prints and/or image discs you are stating that you are satisfied with the work produced and waiver any right to future complaint. To prevent copyright theft once images either digital or print leave the studio the client agrees they are satisfied with the work provided.  In cases of dispute FS Imaging, may request either the Society of Wedding and Portrait Photographers or the British Professional Photographers Association to review the images provided and comment upon the quality, this is done so on the condition that the decision reached shall be final and binding upon both parties. 

8. Cancellation:

a) In the event of cancellation by the photographer, or in the highly unlikely event of total photographic failure, the photographer’s liability shall be limited to a full refund of any deposits and fees paid. Re-shoots may be arranged if practicable but the photographer will not be responsible for any further costs.

b) The photographer will endeavour to contact other photographers in the unlikely event that he is unable to attend your booking. However it may prove difficult or impossible to find a skilled replacement photographer at short notice or at the same price.

c) If the Clients should have to cancel a booking the following cancellation fees will become due immediately:

1.The Clients are entitled to a full refund of the £100 deposit if they withdraw within 14 days of booking minus a £20.00 admin fee.

2.The booking deposit of £100 will be forfeited on cancellations made after 14 days, up until 6 months prior to the wedding. Deposits are non refundable outside of 14 days as work, planning and other time consuming processes occur behind the scenes.

3.Cancellations between Six months and six weeks prior to the wedding date incur a charge of 50% of the package booked.

4.Cancellations made within 6 weeks of the wedding incur the full cost of the photographic package / service booked, including optional additional attendance. 

5.Where the photographer is able to rebook the date with an equivalent booking, the cancellation fee will be reduced to the non-refundable deposit only and any additional cancellation fees already paid will be refunded accordingly.

6.In the event of postponement, then at the discretion of FS Imaging,  and subject to availability, monies other than the booking fee may be applied to the new wedding.

7.It is essential to inform the photographer as soon as possible of any changes of venue, times, or contact details etc. Any Cancellations or notifications must be made in writing or via email.

9.  Medical and safety issues – FS Imaging will not be responsible for any medical problems arising from the photography services offered.  Whilst every effort is made to ensure client safety we ask that common sense is exercised on the part of the client/guest.  Any medical condition which could affect photography proceedings must be put in writing prior to your wedding so that the Photographer is clearly aware of any health and safety issues.  Eg. If any member of the wedding party/wedding guests could/is affected by the use of flashing lights FS Imaging MUST be informed prior to the wedding.  Furthermore the photographer must be informed of any relevant previous injuries and we insist that no client does any action they consider could be damaging to their heath and well being (Eg Picking up a bride if you have a back/Spinal condition/Jumping if you have a knee condition). Clients accept by not informing us of any health problems they are in violation of this contract and accept FS Imaging will not be liable unless medical conditions are stated before your wedding.

10.  Albums, Print, Digital images and/Or other products –

(a) Albums and other material including but not limited to Albums/Storybooks/Folios/Canvas/Prints and any other product stocked by FS Imaging are all obtained from independent 3rd party sources and as such are only available as long as the sources choose to stock the item at an agreed price.  Discontinuation / Withdrawal of albums and/or other products are beyond our control and as such no guarantees are made on certain albums remaining available at a future date. Clients understand that all products are subject to change at any time and often without prior notice, whilst every effort is made to obtain the product ordered supplier issues are beyond our control and clients accept this fact.

(b) Prints are provided with selected photography packages subject to supplier availability, supply times stated are a general guide provided by the photographer based on his/her dealings with the supplier and may vary throughout the year without prior notice. It’s not always possible to provide accurate return times for 3rd party providers of which the photographer(s) have no control over. Clients are advised to contact the photographer within the stated return time period to arrange collection of the prints and/or Image discs. FS Imaging, its affiliated companies and Photographers ask that all clients contact the photographer directly to arrange collection of prints/discs. Whilst the photographers reserve the right to contact clients regarding prints/discs the overall responsibility to arrange collection lies with the client/his or her representative.

(c) Clients choosing a wedding photography package are notified that albums/Storybooks and other produces included with the packages are available for a period of 12 months from the date of the wedding. After 12 months from the date of the wedding, clients shall lose the right to have an album/Storybook produced without refund or replacement. It’s vital that clients understand Albums/Storybooks are only available for a limited time of 12 months, and after this time the right will be terminated without refund or replacement. Clients must arrange the album/Storybook within 12 months of the date of the wedding as after this time all album services are withdrawn without refund or replacement and this fact is beyond challenge. If clients suspect they are unable to choose between 40 and 80 from the images provided within 365 days from the date of the wedding they are kindly asked to select one of the digital packages and notify the photographer at a later date if they would like to purchase an album (Subject to workload/pricing and other commitments)

(d) In circumstances where clients have arranged for Storybooks/Albums to be provided, clients are asked to choose the images that they would like to go in the album themselves, whilst the photographer will endeavour to assist in this process if asked, the overall decision regarding which images are selected for the album/storybook must come from the client. FS Imaging will arrange the images into the album with the photographer / nominated person arranging them in a way that he/she deems appropriate however it is a strict term of booking that clients are asked to provide details of the images that they would like included in the album using the image numbers provided. Whilst the Photographer will retain overall discretion in relation to layout/positions and images used unless by written prior agreement FS Imaging will not choose images for the clients album except where they deem appropriate.

(e) FS Imaging, its affiliated Photographers and / or companies shall endeavour to retain the photographs from your wedding for a period of 12 months after the date of the wedding. After this period the photographer reserves the right to delete any stored images he has retained. Whilst efforts are made to ensure retention of the data the photographer shall not be liable if due to unforeseen circumstances the data is lost. FS Imaging has data protection procedures in place to protect your images, however in the unlikely event of theft/fire/mechanical and electrical faults the data becomes lost the photographer shall accept no liability. Clients are actively encouraged to copy the image disc(s) provided to numerous different locations to ensure no loss of data occurs. In the event of loss/damage to your image discs it’s important you contact the photographer as soon as possible as storage/achieve space for previous weddings is limited.

(f) Album design times – Album design is a long and detailed process which can require several days of the photographers time, hence design times varies week to week dependant on the number of album choices received and its difficult if not impossible to sometimes predict when album choices will be made, therefore FS Imaging operates a 3 tier system for album design. Tier 1 relates to album choices made within 90 days / 3 months of the wedding, Tier 2 relates to album choices made between 3 and 6 months from the wedding date, Tier 3 relates to all album choices made after 6 months from the wedding date. FS Imaging will always process Tier 1 albums first, when all Tier 1 albums are designed, Design will focus on Tier 2 albums and when no Tier 1 or Tier 2 albums are in the design queue we will focus on Tier 3 Albums. FS Imaging allocates specific design time for your album for the first 90 days, to ensure a speedy service after this point albums will be designed as soon as possible. In simple terms if you submit your album choices within up to 3 months from your wedding we will design quickly, if you wait longer to submit your album it will still be designed but you’ll no longer be at the front of the album queue.

11.  Discontinuance of Service : In circumstances where violence, sexism, inappropriate sexual behaviour and/or extreme bad language are used against FS Imaging, Its staff or any of its affiliated photographers FS Imaging reserves the right to cancel the services offered to the client immediately and without refund and without notice.

Annex A – Drone Photography/Drone Video : In circumstances relating to drone photography, it may not be possible to use the drone on your wedding as Drone Photography depends on numerous external factors that are beyond our control such as permission from the Landowner, Weather, Mechanical failure, Airspace availability, Location etc

The Photographer shall ensure that the drones comply to safety standards, comply with the legal requirement to operate drones for commercial gain including ensuring the operators are CAA approved with PfCO verification and are fully insured for drone activities.

Where drone photography is supplied on a complimentary basis as part of a photographic package, No refunds will be issued in the event of a no fly / partial fly. Other than PfCO from the CAA, Insurance cover and maintenance costs the photographer shall not be liable for further fees arising from drone usage.


NOTES – FS Imaging reserves the right to modify these terms at any time.  By Making any booking with FS Imaging the client is stating that they have read and understood these terms and conditions and accept them in full.

I have read and fully understood these terms and conditions and agree to accept and comply with all of the stated terms described above.




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Terms & Conditions (R2)